Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility Requirements To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. Please note: change of mind is not accepted as a valid reason for return. Returns are only accepted for the following reasons:

• Item received is defective or damaged
• Item received is incorrect (wrong product/variant)
• Item is materially different from its description

How to Start a Return To start a return, contact us at info@bhai-bhai.store with your order details and the reason for your return. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages & Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Certain items cannot be returned, including perishable goods, custom or personalized products, personal care goods, hazardous materials, flammable liquids or gases, sale items, and gift cards.

Exchanges The fastest way to get what you want is to return the eligible item and, once the return is accepted, place a separate order for the new item.

Refunds We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at info@bhai-bhai.store